Because WE treat people

Talk to your patients about money

Veronika
April 23, 2024
0

An encounter unfolds at the emergency room: a patient arrives, her blood pressure soaring, yet she’s not adhering to her prescribed medication regimen. Why? It’s not due to indifference but rather financial constraints. The medication she needs costs a hefty $300 monthly, a sum beyond her means. Surprisingly, she hasn’t discussed this with her doctor to explore more affordable alternatives.

This scenario is all too common, reflecting a dilemma where patients desire cost-effective options but hesitate to broach the subject with their physicians, fearing judgment or avarice. It’s reminiscent of a Catch-22 scenario that would intrigue even Heller.

Addressing this issue requires a straightforward conversation encompassing treatment costs, insurance coverage, and the patient’s financial capacity. However, why is it so challenging for physicians to engage in such discussions?

The discomfort surrounding money talks isn’t unique to physicians; it affects everyone. Physicians, too, grapple with concerns about appearing financially detached or prioritizing money over patient care. Yet, the roots of this difficulty lie deeper within our medical education and healthcare systems.

Firstly, the philosophy ingrained during medical training emphasizes egalitarianism, teaching us to treat patients impartially irrespective of their financial status. However, this perspective, though noble, can foster ignorance regarding the economic realities of healthcare.

Indeed, most physicians are unaware of the costs associated with the treatments they prescribe. This ignorance stems partly from the opaqueness of healthcare pricing and partly from a lack of education on financial matters during training.

Moreover, the notion of prescribing what’s “best” for patients often disregards cost considerations. While the intention may be noble, without factoring in affordability, the “best” treatment may remain out of reach for many.

Additionally, time constraints and ingrained habits exacerbate the issue. In a profession characterized by high-pressure environments and demanding schedules, physicians often resort to familiar routines, prescribing the same medications and tests without considering cost-effective alternatives.

To address these challenges, healthcare providers must take proactive steps:

  1. Educate themselves about treatment costs and insurance intricacies.
  2. Challenge ingrained practices and reassess treatment protocols for cost-effectiveness.
  3. Foster open conversations about financial concerns with patients, devoid of bias or judgment.

In conclusion, discussing financial matters openly can foster trust, enhance treatment compliance, and alleviate patients’ financial burdens. While it won’t single-handedly resolve healthcare’s affordability crisis, it’s a crucial step towards more patient-centric care.

Neill Slater, an emergency physician, advocates for these changes to promote better healthcare outcomes.

  • : public

Comment on Article

Your email address will not be published. Required fields are marked *

Comment as Anonymous