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Generative AI in healthcare: More than a chatbot

Chris
April 26, 2024
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The doctor’s decision to conduct an MRI scan on your leg and the insights it revealed signify the growing influence of generative artificial intelligence (AI) in medical contexts, a trend popularized by innovations like OpenAI’s ChatGPT. Dr. Shez Partovi, Chief Innovation & Strategy Officer and Chief Business Leader of Enterprise Informatics at Philips, emphasizes the significant potential of this technology in revolutionizing healthcare.

In our conversation with Dr. Partovi, he sheds light on various applications of generative AI in healthcare, ranging from personalized medical information to streamlining hospital workflows. Drawing parallels to groundbreaking medical discoveries like penicillin and insulin, Dr. Partovi underscores the transformative impact that generative AI is poised to have on healthcare.

Unlike predictive models that rely heavily on extensive datasets and rigorous training, generative AI has the unique ability to uncover connections between data points and generate novel content. Philips is actively developing products based on this technology, including a tool designed to simplify complex medical terminology for patients.

Dr. Partovi envisions a future where patients can interact with their medical records conversationally, seeking explanations for procedures and treatments in plain language. This conversational access facilitated by generative AI has the potential to bridge the communication gap between healthcare providers and patients, empowering patients to make informed decisions about their care.

Furthermore, generative AI holds promise in optimizing physician workflows by providing quick summaries of patient data, thereby saving valuable time for consultations. Dr. Partovi envisions a shift where AI-generated reports enable doctors to spend more time directly with patients, enhancing the quality of care delivered.

Moreover, generative AI can facilitate efficient hospital-wide workflows by providing real-time insights and predictions. By leveraging comprehensive datasets through platforms like Capsule, AI can support decision-making at every level of hospital administration, from emergency department directors to administrative staff.

While acknowledging the potential for AI-driven automation, Dr. Partovi emphasizes the indispensable role of human expertise in validating AI-generated outcomes. At Philips, AI is perceived as a tool to enhance the effectiveness of healthcare professionals, rather than a replacement for human judgment.

Dr. Shez Partovi brings a wealth of experience in both medicine and technology to his role at Philips, driving initiatives to harness the power of AI and cloud transformation in healthcare. His background as a neuroradiologist and clinical professor underscores his commitment to bridging the gap between medicine and technology for the betterment of patient care.

 

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